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Terms & Conditions

​All SMP Scalp Micropigmentation Bookings require a 25% deposit to secure your appointment. This will be dedcuted from your total treatment pirce on the day. The deposit can be made via credit card over the phone or paid in salon and is to be made to prior to your appointment to secure your booking. No bookings are secured unless the deposit is made upon booking. 

If for any reason you cannot attend your appointment 48Hours notice is required to reschedule. If you DO NOT reschedule your appointment you will lose your deposit & a further 25% deposit will be required if you wish to re-book at a later date.

If you are 15+ minutes late to your appointment we will be unable to conduct your treatment as we allow generous time allocation to ensure the best for our procedures.  A further 25% will be required to secure another appointment. It is unfair to other clients to have to wait as we cannot rush appointments and procedures.

If you fail to attend your appointment you will be required to pay the FULL amount prior to re-booking.

If you fail to attend your Touch-up appointment a payment is required upfront if you wish to rebook.

You MUST be 18+ years old to undergo treatment.

You MUST NOT be under the influence of drugs or alcohol for any procedure. 

Please allow at least 48 hours prior to your appointment for any grooming (shaving, clipping,cutting, dyeing). We clean the area and remove the unwanted hair so you leave with the perfect look, so there is no need to have a treatment done prior to the procedure commencing.

Children or Any other Guests are NOT permitted in the treatment room as we need undestracted work space to deliver our best work.

If there are any skin flaws within the area treatment is being carried out the appointment may be postponed until healing is complete (open wounds, Moles if they need removal, etc).

To reduce the risk of infection we not work on ill clients. Please notify us if you are unwell so we can postpone your treatment. Tattooing can have affect on your immune system. If you are ill, tattooing may prolong recovery time and also put you more at risk for possible infection/health complications.

Please note everything used in a procedure is completely sterile and single use eg. needles and machine parts. We follow high standard of infection control, health & safety under the Gold Coast City Council Skin Penetration Act.


It is paramount that you follow the aftercare instructions carefully to help reduce the risk of infection and give yourself the best opportunity for healing and the pigment to stay in skin. 

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